PilotStay Enterprise is designed for property management companies running 100+ units. Full governance, tenant isolation, custom integrations, and a dedicated team to get you live.
Built from the ground up for professional property management — not a retrofit of a small-host tool.
Define granular permissions per user role — owners, property managers, guest services, finance. Every action is scoped to what that role is allowed to see and do.
Every AI draft, approval, rejection, price change, and message send is logged with timestamps, user identity, and decision context. Exportable and queryable.
Configure multi-level approval workflows. Route pricing changes above a threshold to finance, guest complaints to senior ops, high-value bookings to management.
Each property portfolio operates in a fully isolated environment. Data, AI models, rules, and configurations are siloed — no cross-contamination, ever.
Connect to any PMS, CRM, accounting system, or channel manager via our API. We build custom connectors for enterprise clients beyond the standard Smoobu integration.
Enterprise Guardian adds anomaly detection, cross-portfolio pattern analysis, automated escalation chains, and instant rollback across hundreds of properties simultaneously.
Our enterprise team handles everything — you don't need engineering resources.
We learn your portfolio, PMS stack, team structure, and automation goals.
We configure RBAC, Guardian rules, approval flows, and PMS connectors for your environment.
Go live on a subset of properties in Hybrid mode. Validate AI quality and team workflows.
Expand to your full portfolio with ongoing support, monitoring, and optimization.
Your guest data and business logic are protected by multiple layers of security and compliance controls.
All data encrypted with AES-256 at rest and TLS 1.3 in transit. No exceptions.
Full GDPR compliance with data processing agreements, subprocessor documentation, and right-to-deletion support.
Enterprise SLA with guaranteed uptime, incident response commitments, and dedicated escalation paths.
Choose EU or US data residency. Frankfurt-based infrastructure available for EU-only deployments.